The main objective of the Quality Policy, which is constantly reviewed so as to be continuously suitable for their purposes and objectives set by the company ECO FARM S.A., with the ultimate aim of continuous improvement, is to offer quality products/services with the best possible service provided to customers in order to achieve their maximum satisfaction.

More specifically, the Policy of ECO FARM S.A aims:
    • To continuously improve the quality of services provided and of its procedures
    • To respond immediately to any customer issues and to give serious consideration to any complaints or comments from clients so that these constitute the axis for improvement of company functions related to Quality.
    • To monitor developments in the industry so as to offer continuously upgraded products
    • To offer services that fully comply with the specified requirements, as determined through our relationships with clients, while providing a good financial result in the company itself
    • To always comply with the applicable legislation and standards relating to Quality of service/products provided by the company ECOFARM SA
    • To maintain close cooperation with suppliers and foreign companies with an aim of continuously improving the Quality of our services. As part of this effort, we ensure the continuous improvement of communication and cooperation with suppliers
    • To encourage employees to actively and creatively participate in order to continuously improve Quality and to assist them in their personal growth through education and motivation. Also, to encourage improved communication, a team spirit, and productive cooperation between the various departments of the company.

To achieve these objectives, ECOFARM SA has established and applies a Quality Management System according to ISO 9001: 2015, ISO 13485: 2016, MD DY8/1348-1304 as well as for compliance of the production process with the ISO 22716: 2007 (GMP) system, and we are committed to: